Contact Us

Send us a message

If you can’t find the information you’re looking for, or if you have an issue with your order, please get in touch with us.

For all your general queries, please contact our Customer Service team using one of the methods below where we will be happy to assist you.

For queries regarding faults or repairs, please refer to the Returns section which can be found in the footer of our website below.

Methods of Contact:


If you wish to contact us, please send your query to customerservice@cuddleco.co.uk and one of our team members will respond to you within 1 working day. 

Live Chat

You can speak with one of our customer service advisors via live chat, Monday - Friday 9am - 4:30pm.